I must admit that the CRM Success Steps and Strategies webcast on March 5th made me smile. It reminded me that all firms – large, mid-sized, or small – struggle to select and implement a system. What is so great about this webcast? It tells you how LMA can help you. It also reminded me about the power of relationships. Not just the relationships we are trying to manage with a CRM system but the relationships that our fellow legal marketers are willing to make with us - so we can serve our attorneys better.
*The recording and presentation slides from the webinar will be posted here tomorrow.
Marguerite G. Downey, Director of Communications & Client Services (downey@adduci.com)