We had record attendance at our Annual Half Day Program – Influencing the Client Experience. The morning started with a discussion around what clients really want from their outside counsel relationships and included direct quotes from in-house counsel on what law firms are doing right and where they can improve. It was followed by six fast-paced and engaging TED-style talks from thought leaders who are enhancing and evolving the client relationship. The final session of the half-day was dedicated to developing action items in small groups relevant to the themes of the day. These breakout sessions were facilitated by the speakers and the action items were shared with all attendees. Nicole Cudiamat Minnis, Senior Legal Publications Manager of the National Law Review, captured the takeaways from the program in a two part review that can be found here and here.
Thank you to everyone who contributed to our memorable program, including a special thank you to our speakers and event sponsors The Ad Answer, The Deal, Herrmann, Kapow, and Saturno!
For more pictures please click here.
By Rachel Shields Williams, Business Development Manager, Sidley Austin LLP for the November/December 2015 issue of the Capital Ideas Newsletter.